Contact: NOVEC Communications, , communications@novec.com
MANASSAS, Va. — Northern Virginia Electric Cooperative (NOVEC) is preparing for a winter storm expected to impact its entire six-county service territory in the coming days. Forecasts call for a mix of snow, sleet, and freezing rain, all of which have potential to lead to fallen trees, damaged equipment, and possible power outages.
NOVEC line crews, system operators, and support staff are actively monitoring the storm in real time, and have placed additional personnel on standby to respond quickly and safely to any outages that may occur. NOVEC restoration teams will remain fully staffed throughout the event.
“Our crews are hard at work preparing to work safely in what may be challenging conditions,” said Kristen Senechal, President and CEO of NOVEC. “We urge our members to report outages as soon as they occur, stay safe as conditions worsen, and if you must be on the roads please use caution when driving near our crews so everyone can return home safely.”
How to Report an Outage
Customers may report power outages and get restoration status updates through any of the following methods:
- Call: 703‑335‑0500
- SmartHub: Log in via the app or website
- Text: “#OUT” to 85700 for outages, or “STATUS” for updates
The fastest way for members to track outages is by visiting NOVEC’s Outage Map at:
https://www.novec.com/stormcenter/index.cfm.
Click on the icon of the outage you are tracking to see estimated time of restoration (ETOR). Restoration times are updated as crews arrive on scene and assess the situation.
Safety Reminders
NOVEC urges customers to take appropriate precautions before and during the storm:
- Make sure you are ready with a winter emergency kit: https://www.ready.gov/kit
- Review outage safety tips at: https://www.novec.com/Safety/Safetytips.cfm
- Stay away from downed lines and trees or limbs on power lines
- Monitor weather conditions and avoid unnecessary travel: https://weather.com/
Ongoing Updates
If outages occur, NOVEC will share restoration information and affected areas.
NOVEC will provide outage updates through:
- The NOVEC.com website and outage map
- NOVEC’s Facebook page
For more information, visit www.novec.com or follow NOVEC on Facebook for updates during the storm.
